Aladdin ALM 4.4.8

Aladdin Manager

Maintenance managers face the complex challenge of keeping demanding customers satisfied through rapid response to requests while managing geographically dispersed teams—often on the move themselves. The Aladdin Mobile Manager transforms this traditionally arduous task into a streamlined process, enabling seamless oversight from any location.

With the application, managers can efficiently review incoming requests, create and assign work orders, set priorities, schedule recurring maintenance tasks, and monitor inventory levels—all from the field. Whether operating in a basement or atop a roof, they can maintain control over job backlogs and enhance key performance indicators (KPIs).

This tool provides real-time access to critical information, empowering managers to make strategic scheduling decisions swiftly and communicate promptly with their team, even when unforeseen changes occur. The Aladdin Mobile Manager facilitates a shift from reactive firefighting to proactive service excellence.

• Approve work requests and schedule work orders remotely
• Receive real-time job status updates via notifications
• Monitor multiple KPIs including pending work requests, backlog of work orders, and purchase requests
• View and modify an integrated calendar of scheduled work orders
• Utilize search functions for quick asset retrieval through multiple parameters

Aladdin Crew

The Aladdin Mobile Crew application equips field service teams with instant access to all necessary data to perform their duties efficiently. Designed to enhance productivity and facilitate rapid response, this app ensures your crew remains informed and agile on-site.

Field personnel require intuitive tools that enable straightforward data entry and retrieval without unnecessary complexity. Aladdin Mobile Crew excels in this regard by offering functionalities such as viewing assigned work orders, receiving new tasks, scanning QR codes for asset details, and uploading photos—all operable with one hand. Moreover, recording start and finish times ensures full accountability for each task.

• Calendar views displaying daily and monthly schedules per crew member
• KPI tracking based on job status—ongoing, on hold, or completed
• QR code scanner that automatically retrieves asset data or facilitates request initiation based on asset tags
• Search capability for locating and editing specific work orders efficiently
• Integrated camera feature for creating new requests or closing jobs with photographic evidence
• Monitoring asset transfers by location and custody status
• Reconciliation of the Asset Register during on-site inspections via manual input, scanning, or tap-and-count features